Banking » Compare Banks » Chase vs. Citizens Bank: Which Bank Account Is Better?
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Chase vs. Citizens Bank: Which Bank Account Is Better?

Chase is our winner for two reasons: its variety of credit cards and the diverse checking options for almost any type of customer.
Author: Baruch Mann (Silvermann)
Baruch Mann (Silvermann)

Writer, Contributor

Experience

Baruch Silvermann is a financial expert, experienced analyst, and founder of The Smart Investor.  Silvermann has contributed to Yahoo Finance and cited as an authoritative source in financial outlets like Forbes, Business Insider, CNBC Select, CNET, Bankrate, Fox Business, The Street, and more.
Interest Rates Last Update: September 10, 2024
The banking product interest rates, including savings, CDs, and money market, are accurate as of this date.
Author: Baruch Mann (Silvermann)
Baruch Mann (Silvermann)

Writer, Contributor

Experience

Baruch Silvermann is a financial expert, experienced analyst, and founder of The Smart Investor.  Silvermann has contributed to Yahoo Finance and cited as an authoritative source in financial outlets like Forbes, Business Insider, CNBC Select, CNET, Bankrate, Fox Business, The Street, and more.
Interest Rates Last Update: September 10, 2024

The banking product interest rates, including savings, CDs, and money market, are accurate as of this date.

We earn a commission from our partner links on this page. It doesn't affect the integrity of our unbiased, independent editorial staff. Transparency is a core value for us, read our advertiser disclosure and how we make money.

Chase and Citizens Bank offer a range of banking services, and sometimes it's difficult to understand which of them is best for your needs.

In this article, we will compare their savings accounts, checking accounts, CDs (Certificates of Deposit), credit cards, and lending products.

Checking Accounts

Chase and Citizens bank present extensive checking account choices, each with distinctive features. However, Chase stands out as the preferred choice for checking accounts, thanks to its diverse account options and minimal requirements for avoiding the monthly fee.

Citizens Bank offers checking accounts like One Deposit Checking and Citizens Quest Checking, each catering to different needs:

Citizens Bank Account
Monthly Fee
Average Day Balance To Waive
One Deposit Checking from Citizens
$9.99
Make one deposit each statement period
Citizens Quest Checking
$25
$25,000
Citizens Private Client Checking
$0
$200,000
Citizens EverValue Checking
$5
Can't be waived
Citizens Student Checking
$0
under 25

Chase Bank offers a variety of checking account types to suit the diverse needs of its customers. One notable option is the Total Checking account, which provides access to a widespread network of ATMs and a range of digital banking tools.

For customers with a premium banking preference, Chase presents the Sapphire Checking account, renowned for its exclusive benefits like enhanced travel rewards.

Account
Monthly Fee
Average Day Balance To Waive
Chase Total Checking
$12
$1,500
Chase Premier Plus Checking
$25
$15,000
Chase Sapphire Checking
$25
$75,000
Chase College Checking
$12
$1,500
Chase Private Client Checking
$30
$150,000
Chase Business Complete Banking
$15
$2,000
Chase Performance Business Checking
$30
$35,000
Chase Platinum Business Checking
$95
$100,000

Chase offers a comprehensive set of features with its checking accounts, catering to diverse financial needs.

Chase Everyday Accounts offer a host of benefits for customers. There's no minimum deposit required to open an account, providing accessibility for all. With an extensive network of over 15,000 ATMs and 4,700 branches, customers enjoy widespread access.

The convenience of Chase Online Banking, Online Bill Pay, and Chase Mobile Banking enhances digital banking experiences, complemented by the efficiency of Zelle for quick money transfers.

Chase pay and collect money
(Screenshot from Chase app)

Chase Premium Accounts offer an array of exclusive benefits for a superior banking experience. Customers enjoy no Chase fees at non-Chase ATMs, providing extensive access to cash without additional charges.

The dedicated 24/7 banking service line ensures round-the-clock assistance for premium account holders, along with elevated daily purchase and ATM withdrawal limits.

Chase Bank Account
Main Features
Chase Total Checking
Overdraft assist, chase credit journey, alerts
Chase Premier Plus Checking
Interest on balance, free checks , free counter checks
Chase Sapphire Checking
JPM wealth management, no ATM fees, no wire transfer
Chase College Checking
No monthly fees, free credit score, new account promotion
Chase Private Client Checking
Priority service, preferred rates, J.P. Morgan advisor
Chase Business Complete Banking
Chase QuickAccept, fraud protection, chase business online
Chase Performance Business Checking
No cost wires, unlimited electronic deposits, Chase business
Chase Platinum Business Checking
No fee transactions, cash management support, platinum service

These premium accounts also earn interest, fostering financial growth. The close collaboration with a dedicated Private Client Banker and a dedicated Business Banking Advisor enhances personalized service, while discounted rates on home and auto loans contribute to a comprehensive suite of financial advantages.

Chase create savings goals
(Screenshot from Chase app)

Citizens Bank customers can access over 1,000 branches and 3,000 ATMs, and the Citizens Virtual Assistant™ further enhances convenience, allowing customers to speak with a live person for assistance. Overdraft solutions, including Citizens Fee Relief and Citizens Peace of Mind, offer a safety net with no overdraft fee on the first occurrence each year.

Citizens offers exclusive benefits and rewards through its CitizensPlus program, which is growing in tandem with your relationship. These perks include an investment match, enhanced credit card cash back rewards, higher savings rates, and lending discounts. The relationship also yields fewer fees, encompassing checks, wire transfers, other banks' ATMs, stop payments, and more, ensuring a cost-effective banking experience.

Lastly, bundling options extend to a Checking + Money Market combination, providing competitive yields without a monthly maintenance fee.

Citizens Bank Account
Main Features
One Deposit Checking
Digital wallet, Zelle, overdraft solutions, Citizens paid early
Citizens Quest Checking
CitizensPlus, no fee for additional services, personalized guidance
Citizens Private Client Checking
CitizensPlus benefits, Dedicated team of advisors, preferred rates
Citizens EverValue Checking
No overdraft fees, Reduced fees for Non-Citizens ATM
Citizens Student Checking
No fees for Non-Citizens ATM, No overdraft fees, Free design checks
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Fees:
No monthly fees No monthly fees and no overdraft fees. Plus get reimbursed for ATM fees with an active account 
Rewards:
Up to 2% cash back Up to 2% cash back on common everyday expenses for active accounts with monthly $1,000 direct deposit, and up to 1% cash back for other purchases 
Promotion:
$500 Use Promo Code “RC500” for a $500 bonus when you apply for a Rewards Checking account
Up to 3.30% APY
to get the maximum rate (up to $50,000) you'll need monthly direct deposits of $1,500 (0.40% APY), 10 transaction on your debit card (+0.30% APY), average daily balance of $2,500 on Axos Invest Managed Portfolio (+1.00% APY), average daily balance of $2,500 on Axos Invest Self Directed Trading Account(+1.00% APY) and make full monthly payment on loans (mortgage, personal and auto) with Axos account (+0.60% APY).

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Promotion:
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Promotion:
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Fees:
No monthly fees No monthly fees and no overdraft fees. Plus get reimbursed for ATM fees with an active account 
Rewards:
Up to 2% cash back Up to 2% cash back on common everyday expenses for active accounts with monthly $1,000 direct deposit, and up to 1% cash back for other purchases 
Promotion:
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Up to 3.30% APY
to get the maximum rate (up to $50,000) you'll need monthly direct deposits of $1,500 (0.40% APY), 10 transaction on your debit card (+0.30% APY), average daily balance of $2,500 on Axos Invest Managed Portfolio (+1.00% APY), average daily balance of $2,500 on Axos Invest Self Directed Trading Account(+1.00% APY) and make full monthly payment on loans (mortgage, personal and auto) with Axos account (+0.60% APY).

Promotion:
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Savings Accounts

Chase Premier Savings and Citizens Bank savings accounts offer relatively low-interest rates, far below what you can find on other savings accounts.  Their minimum deposit is relatively low, and monthly fees can be waived easily. However, Citizens Access, the online division of Citizens Bank, offers competitive yields.

The Chase Premier Savings account provides the convenience of Autosave, facilitating easy online and mobile banking, including the quick deposit of checks using Chase QuickDeposit. 

Chase compare between savings account on app
(Screenshot from Chase app)

Citizens Bank offers a robust savings experience with over 1,000 branches and 3,000 ATMs. The bank emphasizes convenience with Automatic Transfers, allowing automatic deposits. Monthly fees are easily waived through simple methods. Safety is prioritized through 24/7 fraud monitoring and FDIC insurance. Its online division, Citizens Access, offers much better savings rates.

Citizens Access
Citizens Savings
Chase Premier Savings
Savings Rate
4.50%
0.05% – 0.15%
0.01%
Minimum Deposit
$0.01
$0
$25
Fees
$0
$4.99 per month Can be waived if you maintain a $200 minimum daily balance, or under age 25 or 65 and older.
$25 per month Can be waived if you carry $300 account balance at the start of the month, $25+ autosave or linking a Chase checking account

Certificate Of Deposits (CDs)

When it comes to CDs, Chase is our winner due to its varied terms, despite the rates lower than the maximum rate customers can get with Citizens Bank. 

Chase offers two primary CD categories: Standard and Relationship. Individuals without a Chase checking account can opt for the Standard CD. On the other hand, those with an existing Chase checking account can link it to their CD account to unlock slightly higher APYs through Relationship CDs.

CD Term
APY
Early Withdrawal Penalty
3 Months
4.25% – 4.75%
90 days of interest
6 Months
3.00%
180 days of interest
9 Months
3.50% – 4.00%
180 days of interest
12 Months
2.00%
180 days of interest
18 Months
2.50%
180 days of interest
24 Months
2.50%
365 days interest
30 Months
2.50%
365 days interest
36 Months
2.50%
365 days interest
48 Months
2.50%
365 days interest
60 Months
2.50%
365 days interest
120 Months
2.50%
365 days interest

Citizens Bank provides two CD alternatives. The first choice is a conventional fixed-term CD, accessible exclusively online for either 14 or 10 months, without additional term variations. The 10-month CD requires a minimum opening balance of $25,000.

CD Term
APY
10 Months
5.50% ($25,000 minimum deposit)
14 Months
2.75%
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Savings Rate: 4.69% APY
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Savings Rate: Up to 4.85% APY

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Savings Rate: 4.30% APY
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Savings Rate: 4.50% APY

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Savings Rate: 4.75% APY APY

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CD Rate: 5.00% – 5.20% APY
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  • Up to 4.85% APY on savings
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Savings Rate: 4.69% APY
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Savings Rate: Up to 4.85% APY
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Savings Rate: 4.50% APY

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Savings Rate: 4.75% APY

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CD Rate: 5.00% – 5.20% APY
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Credit Cards

In the realm of credit cards, Chase stands out as a definitive leader. The array of Chase credit cards caters to various lifestyles and preferences, positioning them prominently in the credit card market. A notable strength of Chase credit cards lies in their robust rewards programs, providing options for cash back or travel points.

A standout feature is the flexibility to redeem points for travel via the Chase Ultimate Rewards program. Cardholders can seamlessly book flights, hotels, and rental cars directly through the Chase portal, often at enhanced values. This versatility enhances the overall appeal of Chase credit cards, making them a preferred choice for individuals seeking tailored rewards and valuable benefits.

Card
Rewards
Bonus
Annual Fee

chase_sapphire_preffered

Chase Sapphire Preferred® Card
2X – 5X 5x total points on travel purchased through Chase Travel, 3x points on dining, online grocery purchases and select streaming services. 2x on other travel purchases. Plus, earn 1 point per dollar spent on all other purchases.
60,000 points 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening
$95
Chase Freedom Flex
Chase Freedom Flex℠ Card
1-5% 5% cash back on up to $1,500 in combined purchases on selected categories each quarter and 5% cash back on travel purchased through Chase Ultimate Rewards®. Also, you can earn 3% cash back on dining at restaurants (including takeout and eligible delivery services), drugstore purchases , and 1% on all other purchases
$200 $200 bonus after you spend $500 on purchases in the first 3 months from account opening
$0

chase freedom unlimited card

Chase Freedom Unlimited®
1.5% – 5% 5% on travel purchased through Chase Ultimate Rewards, 3% on dining at restaurants, including takeout and eligible delivery services, 3% on drugstore purchases and 1.5% cash back on all purchases
$200 Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening.
$0

Chase Sapphire Reserve®
1X – 10X

5X total points on air travel and 10X total points on hotels, car rentals and dining when you purchase through Chase Ultimate Rewards®, immediately after earning your $300 annual travel credit. Also, earn 3x points on dining at restaurants and travel (after meeting the $300 travel credit), then 1x points per dollar spent on all other purchases.

60,000 points 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening
$550

Marriott Bonvoy Boundless Card review 2019

Marriott Bonvoy Boundless Card
1x – 6X 6X points for every $1 spent at over 7,000 hotels participating in Marriott Bonvoy® with the Marriott Bonvoy Boundless® credit card. Plus, earn up to 10X points from Marriott for being a Marriott Bonvoy® member. Plus, earn up to 1X point from Marriott with Silver Elite Status. Earn 3X points for every $1 on the first $6,000 spent in combined purchases each year on grocery stores, gas stations, and dining. Earn 2X points for every $1 you spend on all other purchases.
3 Free Nights 3 Free Nights (each night valued up to 50,000 points) after you spend $3,000 on purchases in your first 3 months from your account opening
$95
united explorer
United Explorer Card
1X – 2X 2x per $1 spent on United purchases, hotel accommodations, restaurants & eligible delivery services and 1x per $1 spent on all other purchases
50,000 miles 50,000 miles after you spend $3,000 on purchases in the first 3 months your account is open.
$95 ($0 first year)

Citizens Bank presents a trio of primary credit cards. The initial two options consist of a cashback card and a 0% intro card, both of which boast no annual fee. Each card offers distinct rewards, catering to varied preferences and spending habits.

The third card is a premium offering featuring an attractive cashback rate along with an array of travel perks. This premium card extends benefits such as TSA Pre-Check or Global Entry Fee Rebate, access to airport lounges at over 1,300 global airports, and comprehensive travel insurance covering accidents and baggage delays

Card
Rewards
Bonus
Annual Fee

Citizens Cash Back Plus™ World Mastercard®

Citizens Cash Back Plus World Mastercard
1.8% 1.8% cash back on everything you buy
0% Intro APR: 15 billing cycles on balance transfers
$0

Citizens Clear Value® Mastercard®

Citizens Clear Value Mastercard
N/A
0% Intro APR: 18 billing cycles on balance transfers
$0

Citizens Private Client™ World Elite Mastercard®

Citizens Private Client World Elite Mastercard
2% 2% cash back on everything you buy
0% Intro APR: 15 billing cycles on balance transfers
$195

Mortgage And Loans

Regarding lending products, there is no decisive winner, as both banks offer home loans but excels in other lending products.

Chase stands out as a significant player in the lending arena, mainly focused on mortgages and auto loans. The bank's expansive network and user-friendly online tools provide an accessible and convenient borrowing experience.

Similarly, Citizens Bank provides a comprehensive array of mortgage products and only offer student loans for borrowers which is not available through Chase.

Which Bank Is Our Winner?

Chase is our winner for two reasons: the variety of credit cards it offers and the diverse checking options for almost any type of customer.

However, it is crucial to assess various factors, primarily focusing on those significant for your specific considerations, such as banking services, overdraft assistance, frequent ATM usage, proximity to bank locations, and other elements that vary from person to person. 

Comparing Chase and Citizens Bank: Our Methodology

In our detailed banking comparison, The Smart Investor team thoroughly looked in five main areas in both banks and compare them side by side:

  • Checking Accounts (30%): We checked things like direct deposit, debit card availability, monthly fees, ATM and branch access, check deposit, bill pay options, and account alerts. We also considered any special offers for customers.

  • Savings Accounts including CDs (20%): We focused on important stuff like how much interest you can earn (APY), the smallest amount you need to open an account, how flexible the accounts are, and if they're insured by FDIC. We also looked at special savings offers, different types of CDs, and any fees for taking money out early.

  • Credit Cards (15%): We looked at what rewards you get, how much the card costs each year, any bonuses you get for signing up, perks for traveling, how much interest you pay on balances, and if you can transfer balances from other cards.

  • Lending Options (15%): We checked out the different kinds of loans they offer, like personal loans, student loans, mortgages, and loans where you use your home as collateral.

  • Customer Experience And Bank Reputation (20%): We looked into how easy it is to use their online and mobile banking, how helpful their customer support is, what people say about them online, any awards they've won, and how stable they are financially. This gave us a good idea of what it's like to be a customer and how much people trust them.

Compare Chase Versus Alternative Banks

Although Chase Bank has a modern, trendy image, it is one of the oldest banks in the United States. JP Morgan Chase's consumer division, Chase Bank, is one of the largest banks in the United States. Even though its interest rates aren't particularly competitive when compared to online banks and credit unions, loyal Chase customers who keep a significant amount of money with the bank can earn slightly better rates.

American Express is best known for its credit card business. The financial services firm, on the other hand, has a banking subsidiary that offers high-yield savings and CD accounts. For those looking to save money with a well-known financial institution, the American Express High Yield Savings Account is a popular option.

Read Full Comparison: American Express vs Chase Bank

Chase and Wells Fargo appear to offer very similar products at first glance, so we need to dig a little deeper. There is little to distinguish the savings accounts, and both banks provide a variety of checking accounts.

While Chase's account maintenance fee is slightly higher, it does have some more interesting features. Chase also has an advantage in terms of CDs, but Wells Fargo is a better option for loans and mortgages.

Read Full Comparison: Chase vs Wells Fargo: Where to Save Your Money?

The Chase and Citi checking accounts both have no minimum deposit and a monthly account maintenance fee of $12. This can also be waived with a balance of $1,500 or more, or with qualifying deposits.

Furthermore, both have a very impressive selection of more than credit card options.

Read Full Comparison: Chase vs Citi: Which Bank Account Wins?

The Discover checking account is more traditional. While the account does not pay interest, you can earn 1% cash back on debit card purchases. There are also no fees if you require a replacement debit card, have a deposit item returned, or have insufficient funds in your account.

Chase offers a wide range of banking products, including savings accounts, checking accounts, home loans, home equity options, auto loans, and a wide range of credit cards. In addition, Chase's customer service system is quite extensive.

Read Full Comparison: Discover vs Chase: Which Bank Account Suits You Best?

Chase has some great features including a massive selection of credit card options. Both banks also offer some great mortgage packages. PNC also has some innovative credit card options, and you can also access personal loans.

Read Full Comparison: Chase vs PNC Bank: Which Bank Account Is Better?

Because both Chase and TD Bank provide a comprehensive range of products, we'll need to summarize the benefits and drawbacks to determine which bank is superior.

Chase offers some novel features, including the possibility of comparable CD rates without the TD Bank's minimum deposit. However, there is little to distinguish the checking accounts, as TD Bank's savings rate is twice that of Chase.

Although Chase has more credit card options, don't discount TD Bank, which has some interesting options.

Read Full Comparison: Chase vs TD Bank: Which Bank Suits You Best?

Chase and Capital One both have banking product lines that compete with traditional high street banks.

Capital One also has a competitive advantage in terms of checking accounts. The Capital One checking account is not only fee-free, but you can also earn interest on your account balance. Chase's checking account does not pay interest, and you must meet certain requirements to have the $12 monthly fee waived.

However, when you open a qualifying account, Chase will give you a welcome bonus, and its checking account has some nice features such as paperless statements for up to seven years and checking account upgrade options.

Read Full Comparison: Chase vs Capital One: Compare Banking Options

Both banks have account maintenance fees that can be waived by meeting one of several requirements. The rates are also quite similar, so which bank is best will come down to what products you’re looking for.

Bank of America vs Chase: Which bank is best?

While Chase and U.S. Bank offer many banking services, Chase Bank is our winner in this competition. Here's why – and what else to know:

Chase vs. U.S. Bank: Which Bank Account Is Better?

While Truist is a full service bank where you can find almost any financial product, Chase is our winner. Here's why – and what else to know:

Chase vs. Truist Bank: Which Bank Account Is Better?

We'll explore Chase and BMO Bank savings accounts, checking accounts, CDs, credit cards, and lending products. Here's our winner:

In our opinion, Chase is the preferred option in this battle. But, there are significant differences between products. Here's our comparison.

Chase vs. M&T Bank: Which Bank Account Is Better?

We believe Chase is the preferred option in this battle. But, there are significant differences to know. Here's our comparison: Chase vs. Fifth Third Bank

While Huntington Bank offers some better conditions when it comes to CDs and lending options, Chase is our winner. Here's why: Chase vs. Huntington Bank

Even though Regions Bank has better terms for CDs and loans, we're leaning towards Chase. Here's why, and our complete banking comparison: Chase vs. Regions Bank

Chase is the largest brick-and-mortar bank, while Ally Bank is among the best online banks. Here's our comparison and our winner: Chase vs. Ally Bank

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Chase Bank is our winner with a complete package of banking services. SoFi is best for savings rates, online experience, and lending options.

Chase vs. SoFi: Which Bank Account Is Better?

Picture of Baruch Mann (Silvermann)

Baruch Mann (Silvermann)

Baruch Silvermann is a financial expert, experienced analyst, and founder of The Smart Investor.  Silvermann has contributed to Yahoo Finance and cited as an authoritative source in financial outlets like Forbes, Business Insider, CNBC Select, CNET, Bankrate, Fox Business, The Street, and more.
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$300 New Chase checking customers enjoy a $300 bonus when you open a Chase Total Checking® account and make direct deposits totaling $500 or more within 90 days of coupon enrollment.. Expired on 1/22/2025
Chase Overdraft Assist
With Chase Overdraft AssistSM, you won’t be charged an Overdraft Fee if you’re overdrawn by $50 or less at the end of the business day OR if you’re overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day

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Promotion:
$250 $250 cash bonus if you make direct deposits totaling $2,000 or more within 90 days of account opening.
No Minimum Deposit
Free checking account, no minimum balance, check writing, two days early paycheck

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Fees:
No monthly fees No monthly fees and no overdraft fees. Plus get reimbursed for ATM fees with an active account 
Rewards:
Up to 2% cash back Up to 2% cash back on common everyday expenses for active accounts with monthly $1,000 direct deposit, and up to 1% cash back for other purchases 

Promotion:
$500 Use Promo Code “RC500” for a $500 bonus when you apply for a Rewards Checking account
Up to 3.30% APY
to get the maximum rate (up to $50,000) you’ll need monthly direct deposits of $1,500 (0.40% APY), 10 transaction on your debit card (+0.30% APY), average daily balance of $2,500 on Axos Invest Managed Portfolio (+1.00% APY), average daily balance of $2,500 on Axos Invest Self Directed Trading Account(+1.00% APY) and make full monthly payment on loans (mortgage, personal and auto) with Axos account (+0.60% APY).

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APY on Daily Balances
0.15% APY on daily balances of less than $20,000 or 0.35% APY on daily balances of $20,000 up to $50,000
Get paid up to 2 days early
Set up direct deposits and get your paycheck up to 2 days early

Promotion:
Up to $2,500 You could earn $1,500 or $2,500 if you open a new, eligible HSBC Premier checking account from July 1, 2024 through November 22, 2024, and complete qualifying activities: • Get a $1,500 Cash Bonus: Add New Money of $100,000 to $249,999 in deposit and/or eligible investment accounts within 20 days of opening your new checking account and maintain the Qualifying Balance for 3 full consecutive months. • Get a $2,500 Cash Bonus: Add New Money of $250,000+ in deposit and/or eligible investment accounts within 20 days of opening your new checking account and maintain the Qualifying Balance for 3 full consecutive months. – Cash Bonus will be deposited into your new checking account within 8 weeks of meeting all the offer requirements
Wealth Products & Advice
Get access to wealth products, insights and advice from an HSBC Financial Professional through HSBC Securities (USA) Inc
Advertiser Disclosure
The product offers that appear on this site are from companies from which this website receives compensation.

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