Credit Cards » Compare Credit Cards » Citi® Double Cash Card vs Citi Custom Cash℠ Card : Which Card Wins?
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Citi® Double Cash Card vs Citi Custom Cash℠ Card : Which Card Wins?

If you're a high spender, the Citi Double Cash Card can give you more. But what if you're just looking for everyday rewards?
Author: Lorraine Smithills
Lorraine Smithills

Writer, Contributor

Experience

Lorraine is a freelance finance writer with years of experience in the banking sector and after a successful career in one of the largest retail and commercial financial services providers. She has a passion for helping people with less financial confidence to get control of their money through budgeting, saving, and responsible credit practices.
Review & Fact Check: Baruch Mann (Silvermann)

Baruch Mann (Silvermann)

Financial Expert, The Smart Investor CEO

Experience

Baruch Mann (Silvermann) is a financial expert and founder of The Smart Investor. Above all, he is passionate about teaching people how to manage their money and helping millions on their journey to a better financial future.
Author: Lorraine Smithills
Lorraine Smithills

Writer, Contributor

Experience

Lorraine is a freelance finance writer with years of experience in the banking sector and after a successful career in one of the largest retail and commercial financial services providers. She has a passion for helping people with less financial confidence to get control of their money through budgeting, saving, and responsible credit practices.
Review & Fact Check: Baruch Mann (Silvermann)

Baruch Mann (Silvermann)

Financial Expert, The Smart Investor CEO

Experience

Baruch Mann (Silvermann) is a financial expert and founder of The Smart Investor. Above all, he is passionate about teaching people how to manage their money and helping millions on their journey to a better financial future.

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Table of Content

You have loads of different credit cards available to choose from these days. They will carry their own respective rewards and perks. It is a good idea to do some research to see which Citi card could be the optimal fit for your needs.

This particular comparison will be looking at what the Citi Custom Cash℠ Card  and the Citi® Double Cash Card have to offer. This includes highlighting the things they have in common and where they deviate from one another. You should then be able to see if one is better for you than the other.

General Comparison

citi double cash

citi-custom-cash_
Citi® Double Cash Card
Citi Custom Cash℠ Card
Annual Fee
$0
$0
Rewards
2% cash back rewards rate – 1% every time you swipe and another 1% upon payment.
5% cash back on your highest eligible spend category each billing cycle up to the first $500 spent and 1% cash back thereafter.
Welcome bonus
None
$200 cash back after you spend $1,500 on purchases in the first 6 months of account opening (20,000 ThankYou® Points, which can be redeemed for $200 cash back).
0% Intro APR
18 months on balance transfers, then 18.49% – 28.49% (Variable) APR
15 months on purchases and balance transfers, then 18.49% – 28.49% (Variable) APR
Foreign Transaction Fee
3%
3%
Purchase APR
18.49% – 28.49% (Variable)
18.49% – 28.49% (Variable)
Read Review
Read Review

Simulation: Which Card Gives More Rewards?

You can get a good feeling for what types of rewards you can get with a card when you conduct a worked-out example. 

Here is a look at a comparison between the rewards for these two cards:

citi double cash

citi-custom-cash_
Spend Per Category
Citi® Double Cash Card
Citi Custom Cash℠ Card
$10,000 – U.S Supermarkets
$200
$340
$3,000 – Restaurants
$60
$30
$1,500 – Airline
$30
$15
$1,500 – Hotels
$30
$15
$4,000 – Gas
$80
$40
Estimated Annual Value
$400
$440

* The Citi Double Cash calculated according to 2% cash back - please keep in mind you'll get the additional 1% upon payment.

These two cards had very similar results when it came to the level of cashback you could get

However, keep in mind to adjust the numbers to your regular spending categories, which may be different – so the exact calculation depends on your personal habits .

Compare Welcome Bonus And Fees

The Double Cash card offers None as well as  0% intro APR for 18 months on balance transfers. However, with the Custom Cash card you are able to get $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening (20,000 ThankYou® Points, which can be redeemed for $200 cash back).

Neither of these cards charges any annual fee and both have a 3% foreign transaction charge if you are not dealing in USD. The Citi Custom Cash Card has 0% intro APR for 15 months on purchases and balance transfers, with no such into APR being on offer with the Double Cash card. The APR thereafter for the Citi Custom Cash Card and for the Double Cash card is 18.49% – 28.49% (Variable).

Compare The Perks

There are going to be some areas that both of these cards have in common and other areas where they differ from one another. Here is a look at those commonalities and core differences:

  • Constant Customer Service: With both of these cards, you will get access to 24/7 customer service, including special lines for travel issues.

  • No Liability on Unauthorized Charges: If you notice any unauthorized charges on your statement, then you will not have to pay for them with either of these cards.

  • Digital Wallets: You are able to use digital wallets with both cards that speed up the online checkout process and allow you to unlock all of the great perks associated with these cards.

  • Citi Entertainment: With both of these cards you will get access to the Citi Entertainment program which allows you to avail of different types of music, sports coverage, and other types of perks.

  • Automatic Alerts: You will be able to set up alerts and get them sent to you automatically about your balance levels, due payments, and when you go past your credit limit.

  • Choose Payment Date: With this card, you are able to decide on what date you pay your bill.

  • Free FICO Score: With this card, you will get free access to your FICO Score.

Compare The Drawbacks

There are no perfect financial products, so it is important to be aware of the potential drawbacks of a new credit card before you sign up.

Here we’ll highlight some of the possible negatives to help you make an informed decision.

Citi® Double Cash Card

citi double cash

Unlike most other credit cards, you will not get any sort of signup offer with this credit card.

You will never get more than 2% cashback on any spending category with this card.

Citi Custom Cash℠ Card

citi-custom-cash_

There is a cap on the higher cashback rate – 5% cash back on your highest eligible spend category each billing cycle up to the first $500 spent and 1% cash back thereafter.

You will only be able to get the bonus cashback on a single category of spending.

Compare Redemption Options

With the Citi Custom Cash Card, you will get 5% cash back on your highest eligible spend category each billing cycle up to the first $500 spent and 1% cash back thereafter. The following categories are: gas, restaurants, groceries, select travel, select transit, certain streaming services, home improvement stores, fitness clubs, live entertainment. 

With the Double Cash card, you will initially get 1% cashback when you make any type of purchase, as well as getting another 1% cashback on your purchases when you make your minimum due payment on time.

Citi also has a number of reward redemption options that include:

  • Checks: You can request a check. You can also take a credit towards your Citi savings or checking account.
  • Statement Credit: You can redeem your rewards for a statement credit.
  • Convert to ThankYou Points: If you have a minimum rewards balance of $1, you can convert your rewards to Citi ThankYou points.
  • You can also use them in other ways, such as spending on gift cards, Amazon.com, and on travel.

How to Maximize Cards Benefits?

If you want to make the best use of your Citi Custom Cash, there are some tips to help you:

  •  Use for Everyday Expenses: As this card offers dependability, you will know how much you will always earn in cashback when making everyday purchases, so it can be a handy day-to-day type of card.

  • Pay Your Minimums: In order to get the full 2% cashback on your purchases, you need to make sure that you meet the minimum due payment each billing cycle.

citi double cash

If you want to make the best use of your Citi Double Cash , there are some tips to help you:

  • Max Out the Bonus Category: It is a good idea to try to make sure that you take full advantage of the 5% premium cashback rate for your biggest spending category every billing cycle.

  • Utilize the Welcome Offer: The signup bonus is a very good offer and allows you to get $200 cash back after you spend $1,500 on purchases in the first 6 months of account opening (20,000 ThankYou® Points, which can be redeemed for $200 cash back).

  • Use Along With Other Cards: The higher cashback rate is a great offer, but the 1% cashback on other purchases is not as good. This is why you are best served using the Citi Custom Cash Card alongside other cards that might have better rewards.

citi-custom-cash_

Customer Reviews: Which Card Wins?

The Citi Custom Cash Card tends to have a good range of reviews. In terms of the positives, people really like the signup bonus, as well as the higher cashback that is on offer for your highest spending category. The negative reviews give out about the low cap on the premium cashback rate.

For the Double Cash card, people enjoy the predictability that is associated with using the card. Users also like the Citi mobile app and its easy to use features. 

When You Might Want the Citi® Double Cash?

The Citi Double Cash is a great option that could be good you're looking for:

  • Predictability: This card will allow you to get the same rewards across the board, meaning that you can predict the rewards that you get.

  • Simplicity: With this card, you do not have to worry about any sort of caps or get confused with varying cashback rates as it always stays the same.

  •  Incentives: Some people enjoy having an incentive to pay their bill. You will get the full 2% cashback only if you make the minimum due payment for the billing cycle.

When You Might Want the Citi Custom Cash℠ Card?

The Citi Custom Cash Card is a solid choice if you're looking for:

  • Signup Offers: This card has one of the best signup offers around, giving you $200 in cash when you spend $750 in purchases in your first three months.

  • Meet the Spending Cap: In spite of the threshold is generally low – make sure to utilize it completely.

  • Plan a big purchase: There is no annual fee in place and there is 0% intro APR for the first 15 months.

Compare The Alternatives

Both of these cards have some key differences. The Citi Custom Cash Card offers you a premium cashback rate on your highest spending category and has a great signup bonus.

The Double Cash card is more predictable in terms of the rewards that you make and offers a good base level if you make your minimum due payment each billing cycle.

However, there are a couple of alternatives that you may want to take a look before applying:

Chase Freedom Flex

capital-one-venture

American express everyday card review 2021

Chase Freedom Flex℠ Card
Capital One Venture Rewards Credit Card
American Express EveryDay® Card
Annual Fee
$0
$95
$0
Rewards
1-5% 5% cash back on up to $1,500 in combined purchases on selected categories each quarter and 5% cash back on travel purchased through Chase Ultimate Rewards®. Also, you can earn 3% cash back on dining at restaurants (including takeout and eligible delivery services), drugstore purchases , and 1% on all other purchases
2X 2X miles per dollar on every purchase, plus 5X miles on hotels and rental cars booked through Capital One Travel
1X – 2X 2X at U.S. supermarkets (up to $6,000 each year), then 1x on all purchases
Welcome bonus
$200 $200 bonus after you spend $500 on purchases in the first 3 months from account opening
75,000 miles 75,000 miles once they spend $4,000 on purchases within 3 months from account opening
10,000 points 10,000 points after you spend $1,000 in purchases on your new card within the first 3 months
Foreign Transaction Fee
3%
None
2.7%
Purchase APR
19.49% – 28.24% variable
20.24% – 28.24% (Variable)
17.49% – 28.49% variable

FAQ

The 5% cashback bonus that is on offer through this type of credit card only covers up to $500 in relevant purchases in that category for the billing cycle.

Yes, you are able to get pre-approval. This allows you to see if you can qualify for this card without then needing to subject yourself to a hard credit check.

You will be able to redeem the cashback points through direct deposit, check, or as statement credit. You can also use them in other ways, such as spending on gift cards, Amazon.com, and on travel.

Perhaps you did not meet all of the requirements. You can ask the customer service team what you need to do to get accepted or you can look at other card options.

It is not very hard in order to get this card. The eligibility requirement are very achievable for most people and pre-approval is also a possibility.

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Lorraine Smithills

Lorraine Smithills

Lorraine is a freelance finance writer with years of experience in the banking sector and after a successful career in one of the largest retail and commercial financial services providers. She has a passion for helping people with less financial confidence to get control of their money through budgeting, saving, and responsible credit practices.
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In order to determine the best possible credit cards, we look at things like fees, interest rates and rewards. We do this with companies that are associated with us as partners as well as other offerings. From there, we make a decision about what the best card is related to different categories and needs. We focus on interest rate cost & fees, especially the cost of carrying a balance, rewards – cards accumulate rewards in different currencies—points, miles, cash back—and their values vary widely usability – cards that accept a wide range of credit profiles and offer simple solutions for things like checking your credit score or contacting. We also consider customer reviews.

We look at cards related to good or excellent credit ratings that will then provide a range of different benefits and improvements for someone who has these scores. We also look at low fees when it comes to those who have lower credit scores.