Insurance » Auto Insurance Reviews » GEICO Car Insurance Review 2022
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GEICO Car Insurance Review 2022

GEICO car insurance provides lots of coverage options and is popular for its great customer service, as well as its great mobile app.
Author: Baruch Mann (Silvermann)
Baruch Mann (Silvermann)

Writer, Contributor

Experience

Baruch Mann (Silvermann) is an experienced investor, financial expert and founder of The Smart Investor. Above all, he is passionate about teaching people how to manage their money and helping millions on their journey to a better financial future.

Review & Fact Check: Baruch Mann (Silvermann)

Baruch Mann (Silvermann)

Financial Expert, The Smart Investor CEO

Experience

Baruch Mann (Silvermann) is a financial expert and founder of The Smart Investor. Above all, he is passionate about teaching people how to manage their money and helping millions on their journey to a better financial future.
Author: Baruch Mann (Silvermann)
Baruch Mann (Silvermann)

Writer, Contributor

Experience

Baruch Mann (Silvermann) is an experienced investor, financial expert and founder of The Smart Investor. Above all, he is passionate about teaching people how to manage their money and helping millions on their journey to a better financial future.

Review & Fact Check: Baruch Mann (Silvermann)

Baruch Mann (Silvermann)

Financial Expert, The Smart Investor CEO

Experience

Baruch Mann (Silvermann) is a financial expert and founder of The Smart Investor. Above all, he is passionate about teaching people how to manage their money and helping millions on their journey to a better financial future.

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GEICO Car Insurance Review

GEICO is the second-largest auto insurance provider in the United States. It’s also available in all 50 states and rates highly among several different studies. You aren’t required to work with an agent when you use GEICO and you can handle most of your auto business online, on your own.

However, it’s good to keep in mind that while other providers provide gap insurance, GEICO does not. It also may be tricky to find a local agent if you need one and not all coverage can be found through every partner. 

Their website makes it extremely easy to get a car insurance quote as it’s the first thing you see when you go there. GEICO takes you through an easy-to-follow process to help you find your estimated rate.

Car Insurance premium Per Credit Score - geico, allstate, nationwide, state farm, erie insurance

* Estimated premiums, based on our research. Your actual rate depends on your unique personal details.

BBB Rating

A+

NAIC Index

0.81
geico car insurance review
geico car insurance review
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Better Business Bureau

A+

NAIC Complaint Index

0.81

J.D. Power satisfaction

4.3/5 stars

PROS

CONS

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Benefits

GEICO offers very affordable rates compared to other insurance companies in a variety of categories. Overall, GEICO is one of the cheapest companies in the US.

The mobile app of GEICO was highly rated during the Dynatrace Mobile Insurance Scorecard that took place during the 1st quarter of 2019.

The app can perform several functions, such as reporting an auto claim, paying of bills, accessing Gabby (the virtual assistant of GEICO) for help, and accessing digital insurance cards.

Several discounts are given in GEICO, which helps in reducing your insurance premiums, which include multi-policy discounts, student driver discounts, military discounts, senior driver discounts, and good-driver discounts.

This serves as a comprehensive and more robust extended warranty. This insurance is a must for new cars that have been known to be unreliable.

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Drawbacks

When you have accident forgiveness, you will be protected from increases on the premium rate because it is your first time at fault for an accident. However, this is not available in all states.

Though GEICO has some insurance agents, they are far fewer in number when compared to those of other competitors because it only focuses on customers making their purchases online.

GEICO has failed to offer some important coverage options like gap insurance and new car replacement.

Customer Service & Satisfaction Ratings

GEICO
NAIC’s Index The Complaint Index Ratio Table shows consumer complaints filed with the Department of Insurance. Above average rate means a less complaints than the median while below Average means higher complaints compared to other insurers
Below Average
BBB The BBB rating system relies on an A+ through F letter-grade scale. The grades represent BBB's degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB.
A+
JD Power J.D. Power rankings are your guide to finding which products or services ranked highest in J.D. Power Consumer Studies. All rankings are based on the opinions of a sample of consumers from a variety of industries who have used or owned the product or service being rated
Above Average
AM Best AM Best assigns credit ratings that evaluate an insurance company's creditworthiness, or the probability that the company will default on its obligations.
A++
iOS App
4.8
Android App
4.7

Customers who want to get the most out of their car insurance should prioritize customer service. Choosing a company that cares about you and wants to hear your concerns is critical, especially if you are involved in an accident and need to file a claim.

When it comes to customer satisfaction, Geico has some contradictory data. The online reviews are very mixed. According to the NAIC index, they are below average, but they are above average according to JD Power.

They have an A+ rating with the BBB. They have 4.8 and 4.7 ratings for iOS and Android, respectively.

Basic Coverage

The auto insurance offered by GEICO includes: 

  • Property damage: This coverage comes in for damages made to properties due to accidents caused by you
  • Bodily injury: This covers damages for death or bodily injuries due to accidents caused by you.
  • Personal Injury Protection: This covers accident-related expenses, lost wages, or medical treatments, regardless of who caused the accident.
  • Medical Payments: This covers medical expenses caused by a car accident.
  • Comprehensive: This coverage pays for damages caused to your car due to storms, vandalism, theft, etc
  • Collision: This covers damages to your car when it is hit, or it hit by an object or another vehicle

Extras Coverage Options

Other coverage offered by GEICO insurance includes: 

  • Rental Reimbursement: This pays some fraction of costs required to rent a car if you have need of renting a car pending the repair of yours due to a covered claim.
  • Emergency Road Service: This helps you get the required roadside assistance for just $14 yearly per vehicle. In contrast to some insurance companies that require payment for services offered, towing coverage is added to your GEICO roadside assistance.
  • Mechanical Breakdown Insurance (MBI): Rather than purchase the extended warranty of your car manufacturer, you can buy the MBI of GEICO for leased or new cars that are below 15 months old and covered below 15,000 miles.  After a deductible of $200 on a covered loss, Mechanical breakdown insurance stands in for all the car’s mechanical parts (asides the usual wear and tear and maintenance).

A similar program – WarrantyDirect is offered by progressive, but this is delivered via a 3rd party and only older vehicles qualify. However, it seems more expensive.

How's Geico DriveEasy Telematics App?

You can join the program with GEICO by installing their DriveEasy telematics app. Typically, you will receive a discount when you sign up and another at the end of the program.

Most customers will receive a discount based on their safe driving habits, but riskier drivers may face a higher rate – depending on where you live. You must download the app, complete your registration by logging into the app, and configure the permissions on your phone.

The app will then log your trips if you remain logged in. Until driving activity is detected, the app will remain dormant. When your trip is complete, the app will upload the data to the cloud. The data is processed, and your trip information and scores are returned to your smartphone. If you're still not sure how it works – ask you agent about it.

How to Get a Quote on GEICO?

Step 1:

Visit www.geico.com and click on start quote. Indicate what you would love to protect. In this case, click Auto

GEICO Car Insurance - How to get a quote 1

Step 2:

Indicate your date of birth and then type in your first and your last name. Insert your address, Apt #, and your 5-digit zip code

GEICO Car Insurance - How to get a quote 2

Step 3:

Indicate if you have changed location in the last two months. Indicate if you have your VIN. Inserting your VIN gives you a more accurate quote

Step 4:

Type in your car’s year, make, and model. Choose your ownership status, whether owned, financed, or leased.

Step 5:

Indicate how the vehicle is used (whether it is for pleasure, for business, or to commute).

GEICO Car Insurance - How to get a quote 3

Step 6:

Indicate your commute (how many days and miles the car is driven to your workplace or to the school?). Choose your annual mileage and click next.
Tell the company more about you. i.e. your gender, marital status,  and click next

GEICO Car Insurance - How to get a quote 4

Step 7:

Enter your social security number

How to File a Claim?

Filing a claim can be done online through the company’s mobile app, or just contacting a claims representative.

To begin, you have to provide your name, as well as your policy number, and other information telling the company why you have decided to file a claim, and details based on the required coverage.  If your vehicle is okay and can be driven, within 24 hours, the insurer will fix a time to get it to the repair shop to get the right estimate.

Depending on how severe the situation is, your claim is likely to be settled within 48 hours.

Car Insurance premium Per Credit Score - geico, allstate, nationwide, state farm, erie insurance

Auto Insurance Discounts

Despite these setbacks, GEICO provides rideshare coverage for Uber, Lyft, and other rideshare operators as well as mechanical breakdown coverage. They also provide discounts for a variety of reasons including, being a good student, being a safe driver, and policy bundling, which many customers like.

GEICO Auto Insurance provides discounts to suit different budgets: 

DiscountHow do you receive it?
Airbag discountWith this, you can save 40% for airbags on the full-front seat and 25% for airbags on the driver's side. This discount also deals with personal injury protection or medical payment.
Anti-theft systemWith an anti-theft system in your vehicle, you are entitled to 25% off the portion of your premium
New vehicle discountThree model years old cars or newer have a chance to get a 15% discount on some coverages.
Daytime running lightsVehicles having daytime running lights stand a chance of getting a 1% discount on some coverages.
Anti-lock brakes discountWith an anti-lock brake system installed, you will get a discount of 5% from your collision premium.

GEICO FAQs

Geico is not a cut price insurance provider, but the company does have a reputation for low cost auto insurance. Geico can supply low rates as it offers basic no frills policies.

However, you can opt for add ons to tailor your coverage, while keeping the rate reasonable.

Geico car insurance coverage is available throughout the US. However, coverage options and policy details can vary according to your home state or territory.

The Geico team can advise you of the mandatory coverage requirements in your state and help tailor your coverage to suit your needs.

Geico offers a great balance of low rates and great coverage options. The company also offers a number of discounts to further reduce your insurance rates. Additionally, Geico offers solid customer support to manage policy details or assist with the claims process.

Review comments highlight that many policyholders have had a positive experience with the Geico claims department, which is not common with many lower cost insurers.

Geico is considered to be a great option for low-cost car insurance throughout the US. However, The General has a limited coverage area operating in just 10 states. This means that Geico is far more accessible.

Additionally, while The General specializes in offering policies for drivers with infractions or credit issues, they tend to be higher priced if you have a lower risk profile. So, unless you are in a very high-risk group and in The General’s coverage area, you are likely to find a better deal with Geico. 

Geico is considered to offer low-cost car insurance, making it an appealing option. Geico also has coverage across the US, which is another advantage. However, while Geico does have a variety of available discounts, Erie also offers great rates and myriad discounts.

Where Erie has the advantage over Geico is the ability to rate lock. If you add this to your policy, you don’t need to worry about premium increases at renewal time. So, Erie is the better option over Geico.

Like Geico, Liberty Mutual operates across the US, providing access to its products and services across all 50 states. However, Liberty Mutual's premium is quite high. This is a large insurance provider that markets to those looking for more comprehensive coverage. This does mean that you can get a lot more extras included in your policy.

However, if you’re looking for the most cost-effective solution that meets your car insurance needs, Geico is likely to be the better option for you.

Like State Farm, Geico has coverage across the US. So, you can access products and services in all 50 states. While Geico has a reputation for low-cost auto insurance, State Farm is considered one of the cheapest providers on the market. You can enjoy competitive rates with State Farm even if you are a new driver or have a driving record with violations. This gives State Farm the edge over Geico as the better option for your car insurance needs.

However, if you’re looking for the most cost effective solution that meets your car insurance needs, Geico is likely to be the better option for you.

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Find Alternative Car Insurance Providers

Allstate logo
State_Farm_logo
Progressive_logo
Best For
Discounts, Coverage Options
Customer Service, Mobile Experience
Telematics App, Accident Forgiveness
Telematics App Telematics is a method of measuring your driving. It's a black box or a mobile phone app that tracks how fast you drive, how quickly you brake, and whether you're a safe driver in general. It's frequently used to assist young or inexperienced drivers in obtaining lower-cost auto insurance.
DriverWise & MileWise
Drive Safe & Save
Progressive's Snapshot program
Mobile App Rating
4.8/5 on iOS, 3.2/5 on Android
4.8/5 on iOS, 4.6/5 on Android
3.5/5 on iOS, 4.1/5 on Android
NAIC’s Index The Complaint Index Ratio Table shows consumer complaints filed with the Department of Insurance. Above average rate means a less complaints than the median while below Average means higher complaints compared to other insurers
Average
Above Average
Average
JD Power Rating J.D. Power rankings are your guide to finding which products or services ranked highest in J.D. Power Consumer Studies. All rankings are based on the opinions of a sample of consumers from a variety of industries who have used or owned the product or service being rated
Average
Above Average
Average

Review Auto Insurance Companies

Compare Geico With Alternative Providers

Geico will be a less expensive option for the majority of people, particularly teens and families. However, if you qualify for some of the discounts, such as senior citizens and good students, Allstate's policy may be less expensive than Geico's.

Read Full Comparison: Allstate vs GEICO: Which Car Insurance Is Better?

GEICO offers lower auto insurance rates than travelers, and you provide lower annual coverage for teens, people with fair credit, and people with very poor credit. Travelers' telematics app promises to save you more than 30% on auto insurance premiums, and if you have a new car, Travelers offers new-car replacement coverage.

Read Full Comparison: Travelers vs GEICO: Compare Car Insurance Providers

If you are looking for the cheapest auto insurance rates between Erie and GEICO, Erie will probably provide you with the best deal. It also has a well-functioning customer complaint handling system.

Read Full Comparison: Erie vs Geico: Which Car Insurance Company Is Better?

If you're looking for the best auto insurance rates, GEICO is the company to go with. Additionally, the insurer provides more discount options for drivers to save money on annual auto premiums. Liberty makes up for higher rates with more coverage options, a better user experience in mobile apps, and mileage-based rates if you drive less frequently.

Read Full Comparison: GEICO vs Liberty Mutual: Choose The Right Car Insurance For You

GEICO and USAA are two of the top auto insurance companies in the United States. When it comes to selecting the insurer with the lowest rates, USAA comes out on top.

Read Full Comparison: GEICO vs USAA: Which Car Insurance Is Better?

SmartRide and SmartMiles are two distinct programs offered by Nationwide to encourage driving. SmartRide is an app that monitors your safe driving habits and provides you with discounts. Geico is the country's second-largest provider of auto insurance. It is also available in all 50 states and has received high marks in several studies.

Read Full Comparison: Nationwide vs Geico: Which Car Insurance Is Better?

If you want to get insurance from one of the largest insurers in the United States but at a lower cost, GEICO is your best bet. Despite being the most popular and largest insurer, State Farm is more expensive than GEICO. Their selling point, however, is the superior customer service they provide to their clients.

Read Full Comparison: State Farm vs GEICO: Choose The Right Car Insurance For You

Progressive is a good option for customers looking for a plan that will keep them on the road while also providing protection at a low cost. GEICO, on the other hand, is an excellent choice for many customers. This policy is frequently less expensive with excellent coverage and will provide more discounts than other insurance policies available to customers.

Read Full Comparison: Progressive Vs. GEICO: Which Car Insurance Company Wins?

While Geico's telematics discount is not guaranteed or standardized across all states, the company has made an admirable effort in their iOS and Android apps. If price is your only consideration, AmFam has lower rates in all categories except teens and those over the age of 25.

Read Full Comparison: American Family vs GEICO: Which Car Insurance Company Is Better?

Methodology

Our expert review team gathers data from many auto insurance providers in order to create rankings and estimate rates. 

Financial Stability: We analyzed each company based on industry benchmark ratings (summary table can be seen under “customer satisfaction” section) . Although insurance marketplaces do not have financial strength ratings they can still be useful tools for drivers who are looking for premiums at competitive rates. If you are looking for an insurer that doesn’t underwrite your policies, be sure to check the rating of the partner company. 

Coverage: Which types of insurance are available, their maximum coverage limits and any add-on policies. We also consider exclusions that are applicable to certain drivers.

Cost and Discounts: We review auto insurance rates estimates for many drivers across every state. The best scores are awarded to companies that offer lower rates and have many discount options for car insurance. You can lower your insurance premium by qualifying for any driver discounts. 

The discount percentages offered vary depending on where you live and some companies restrict the amount of discounts that can be applied to your premium. We looked at the discounts offered in the various companies that we reviewed. Many allow you to combine different insurance policies to save on premiums. There are many savings options for drivers shopping for car insurance. These include discounts based on the type of car, profession, driving record, and other factors. Companies that offer a variety of options could lead to a lower premium for drivers were favored by us.

Customer Service: We review customer feedback and reviews from J.D. Power. Data such as market share, complaints to the National Association of Insurance Commissioners for private passenger car insurance (2021) and overall ratio of those complaints to the industry average. 

In order to provide accurate and neutral information to our readers, our expert review team collects data from dozens of car insurance providers. Vehicles used include the 2017 Hyundai Sonata, 2017 Toyota Corolla, with annual mileage ranging from 10,000 and 20,000. We analyzed five credit tiers (excellent, good, very good, fair, and poor) and four types of people in different age groups. Lastly, we divided drivers to 4 categories based on safety history: Clean driving records, one at fault accident, one speeding violation, and one DUI.

We took into account parameters such as companies mobile apps, advanced online services, and telematics make it easier for auto insurers to respond to consumer needs. Many providers offer support via phone, email and agents. Some even offer live chat and 24/7 support via phone, email, or mobile app, while some provide social media responsiveness during weekends and after-hours hours.