Preserve Gold
Storage Fees
Min. Investment
Our Rating
Established
Preserve Gold is a precious metals dealer that helps investors buy physical metals for personal ownership or set up a Precious Metals IRA for retirement.
The company specializes in Precious Metals IRAs, helping investors roll over existing retirement accounts into a self-directed IRA backed by IRS-approved metals.
If you're buying metals for personal ownership, Preserve Gold offers insured home delivery via UPS, with full tracking and discreet packaging.
Preserve Gold has earned excellent customer ratings across platforms like Trustpilot, Google, and the Better Business Bureau (BBB).
- Competitive Pricing & Price Match Guarantee
- High Customer Ratings & Trustworthiness
- 24-Hour Satisfaction Guarantee
- Zero-Fee Buyback Policy
- No-Pressure Sales Approach
- No Online Pricing/Purchasing
- Limited Fee Information
- No Live Chat Support / Mobile App
What happens if Preserve Gold goes out of business?
Your gold remains secure in the depository, independent of Preserve Gold. Depositories operate separately and continue to safeguard your assets.
Are there any restrictions on which gold products I can buy for an IRA?
Yes, only IRS-approved gold and silver meeting specific purity standards (0.995+ for gold, 0.999+ for silver) can be included in a Gold IRA.
Can I take physical possession of my IRA gold before retirement?
No, IRS rules require your gold to stay in an approved depository. If you withdraw it before age 59.5, it’s considered a distribution and may incur tax penalties.
Does Preserve Gold offer fractional gold or silver coins?
Basically no. Preserve Gold primarily deals in standard weight bars and coins. If you’re looking for fractional coins, it’s best to check with a specialist about available options.
Products | Services | ||
|---|---|---|---|
Gold IRA Accounts | Transparent Pricing | ||
Silver IRA Accounts | Storage Options | ||
Direct Purchase | Free Shipping | ||
Buy Metals Online | International Shipping | ||
Physical Delivery | Mobile App | ||
Price Match Guarantee | Cryptocurrency Payment | ||
Buyback Guarantee | Live Chat |
Trusted by Investors: Preserve Gold’s Reviews & Ratings
Preserve Gold has received outstanding customer ratings on platforms like Trustpilot, Google Reviews, and BBB, praised for its transparency, competitive rates, and no-pressure sales approach.
Platform | Rating |
|---|---|
Trustpilot
| 4.8 (79 reviews) |
Better Business Bureau (BBB) | A | Accredited Since 2022 |
Consumer Affairs | 5.0 (91 reviews) |
Google Reviews | 4.7 (56 reviews) |
Customers consistently praise Preserve Gold’s transparent pricing, no-pressure sales approach, and excellent customer service. Many appreciate the dedicated specialists who guide them through the buying process, whether for personal ownership or a Precious Metals IRA.
Negative feedback is minimal, but some customers mention limited online pricing information, requiring a phone call to get exact rates.
Preserve Gold’s Tax-Advantaged Gold IRA Explained
Preserve Gold makes it easy for investors to diversify their retirement savings by offering Gold IRAs – a self-directed IRA (SDIRA) that allows you to hold physical gold and other precious metals. Here’s what you can expect:
- Easy Setup – Opening a Gold IRA with Preserve Gold is simple. Their specialists guide you through the paperwork, help you fund your account, and assist with selecting metals.
- Rollover Options – You can transfer funds from an existing 401(k), traditional IRA, Roth IRA, or other retirement accounts without tax penalties.
- IRS-Approved Metals – The company offers a range of IRA-eligible gold and silver products, ensuring compliance with IRS purity standards.
- Top-Tier Storage – Choose from three secure, IRS-approved depositories: Texas Precious Metals Depository, Delaware Depository, or International Depository Services.
- Secure & Insured Storage – All metals are stored in highly secure facilities with 24/7 monitoring, audits, and full insurance coverage.
- No-Fee Buyback Guarantee – Sell your metals back at market rates with zero liquidation fees.
- 24-Hour Satisfaction Guarantee – Cancel within 24 hours for a full refund, no questions asked.
Coins or Bars? Choosing Your Precious Metals
Preserve Gold offers a wide selection of gold, silver, platinum, and palladium products for both retirement investing (Gold IRAs) and direct purchase.
Here’s a breakdown of their offerings:
- Gold Products – Includes popular gold coins like the American Gold Eagle, Gold Maple Leaf, and Gold American Buffalo, along with gold bars from reputable refineries. These are ideal for long-term value preservation and IRA investments.
- Silver Products – Options include the American Silver Eagle, Canadian Silver Maple Leaf, and various silver bars. Silver is a more affordable entry point for precious metals investing and is often used for diversification.
- Platinum Products – Features Platinum Kangaroo, Platinum Britannia, and platinum bars. Platinum is rarer than gold and silver, making it an attractive choice for investors looking for alternative metals.
- Palladium Products – Includes Palladium Maple Leaf and palladium bars. Palladium has gained popularity due to industrial demand, particularly in the automotive sector.
All metals can be purchased for physical delivery or secure storage in an IRS-approved depository.
Physical gold offers security and tangible value, but it comes with storage costs, potential liquidity challenges, and the risk of loss or theft.
Preserve Gold’s Depository Options: What to Know
Preserve Gold offers secure, IRS-approved storage solutions for investors who prefer not to keep metals at home. The company partners with three highly secure depositories:
- Texas Precious Metals Depository – A state-of-the-art facility known for robust security measures and full insurance coverage.
- Delaware Depository – One of the most trusted storage providers, offering multi-layered security, legal protections, and compliance with IRS regulations.
- International Depository Services (IDS) – Provides top-tier vault storage in multiple locations, ensuring convenience and high security.
Each facility offers 24/7 monitoring, armored transport for deliveries, and independent audits to safeguard customer assets.
Investors can also visit their holdings in person, providing a level of transparency rarely found in the industry.
Fees & Pricing: Breaking Down the Costs
Preserve Gold maintains a competitive pricing structure:
Fee | Cost |
|---|---|
Account Setup Fees
| $0
|
Annual Custodial Fees
| $100 per year
|
Storage Fees
| Starting at $100/year
|
Shipping Fee
| $0 |
Multiple Payment Options
Preserve Gold makes buying precious metals easy with various payment methods, including:
- Bank Wire Transfers – The fastest and most secure option for large transactions.
- Personal & Cashier’s Checks – A great option for those preferring traditional banking methods.
- Money Orders – Allows for secure transactions without direct bank involvement.
- Credit Cards – Convenient for smaller purchases, though limits may apply.
This flexibility ensures investors can choose a method that suits their needs while keeping transactions secure.
24-Hour Satisfaction Guarantee
Preserve Gold offers a 24-hour risk-free cancellation period.
If you change your mind after making a purchase, you can cancel the order within 24 hours and receive a full refund without penalties.
This is a unique feature in the industry, as many gold dealers enforce strict no-refund policies once a transaction is finalized.
It allows new investors to make decisions without pressure, ensuring confidence in their purchase.
Free Shipping & Insured Delivery
Preserve Gold offers free, fully insured shipping for all personal ownership purchases, making it easy and cost-effective for investors to receive their gold or silver securely.
- Shipping via UPS – Metals are shipped using trusted couriers with tracking and signature confirmation.
- Discreet Packaging – Packages are plain and unmarked to protect privacy and security.
- Full Insurance Coverage – Preserve Gold assumes responsibility until the package is signed for, ensuring protection against loss or damage.
Additionally, Preserve Gold’s specialists follow up after delivery to confirm that customers are satisfied, further enhancing the overall experience.
Price Match Guarantee
Preserve Gold ensures competitive pricing by offering a price-match guarantee.
If customers find a lower price from a competitor, Preserve Gold will match or beat it.
This policy helps investors maximize their purchasing power, ensuring they get the best possible value without overpaying.
It also reflects Preserve Gold’s commitment to fairness and transparency.
Navigating Preserve Gold’s Site: What to Expect
Preserve Gold’s website is easy to navigate and provides clear information about its services, making it a great resource for both beginners and experienced investors.
The site offers educational materials, including ebooks, investment guides, and market insights, to help users understand the value of precious metals.
One key limitation is that pricing is not displayed online—customers must call to get a quote, which can be inconvenient.
Additionally, there is no online ordering system, meaning all purchases must be made over the phone with a dedicated specialist.
Phone, Email & More: How to Get Help
Preserve Gold offers phone support during business hours for quick assistance and email support with a 24-hour response time for non-urgent inquiries.
While live chat is not available, customers can reach out via Facebook, Twitter, and LinkedIn.
Each investor is assigned a dedicated specialist for lifetime support, and the website’s FAQ section provides key investment information.
Contact Option | Details |
|---|---|
Phone Support | (877) 444-0923 |
Email Support |
info@preservegold.com |
Is Preserve Gold Right for You? Pros & Cons
Every gold dealer has its strengths and areas for improvement. Below is a comprehensive look at what Preserve Gold excels at and where it may fall short.
- Competitive Pricing & Price Match Guarantee
Preserve Gold promises to match or beat competitor prices, ensuring you’re getting the best possible deal.
- High Customer Ratings & Trustworthiness
With excellent reviews on Trustpilot, BBB, Google, and ConsumerAffairs, Preserve Gold has built a strong reputation for customer satisfaction and reliability.
- 24-Hour Satisfaction Guarantee
You can cancel any purchase within 24 hours for a full refund, which provides extra peace of mind, especially for first-time buyers.
- Zero-Fee Buyback Policy
If you ever want to sell your metals back, Preserve Gold offers a no-fee buyback program, ensuring you get fair market value without hidden liquidation costs.
- No-Pressure Sales Approach
Preserve Gold focuses on education and guidance rather than aggressive sales tactics, making it easier for new investors to make informed decisions.
- No Online Pricing/Purchasing
You have to call for pricing, which can be inconvenient if you prefer quick, transparent online quotes.
- Limited Fee Information
While some costs are mentioned, details on storage fees, transaction spreads, and other charges aren’t fully listed online.
- No Live Chat Support / Mobile App
Customer service is only available via phone and email, which might be a downside for those who prefer instant online assistance.
Also, there is no mobile-friendly way to track investments or make transactions.
Starting With Preserve Gold: A Step-by-Step Guide
Whether you're looking to secure a Gold IRA or invest in physical precious metals, Preserve Gold offers a seamless experience.
Here’s a step-by-step guide to walk you through the process.
-
Gold IRA Investment – Step by Step
If you're looking to protect your retirement savings with a Gold IRA, Preserve Gold makes it a simple and secure process:
- Contact a Specialist – Reach out to Preserve Gold to discuss your investment goals. A dedicated specialist will guide you through the setup process and answer any questions.
- Open & Fund Your Account – If you don’t already have a self-directed IRA (SDIRA), the specialist will help you set one up with an IRS-approved custodian. You can roll over funds from an existing 401(k), IRA, or other retirement account without tax penalties.
- Choose Your Metals – Select IRA-approved gold and silver from Preserve Gold’s catalog. The specialist will ensure all metals meet IRS purity standards.
- Secure Storage – Your metals are sent to a high-security depository (Texas, Delaware, or IDS) for fully insured storage.
- Monitor & Manage – You’ll receive ongoing support from Preserve Gold, with portfolio reviews and assistance when you’re ready to take distributions or sell.
-
Buying Physical Gold & Silver – Step by Step
If you prefer to own precious metals directly, Preserve Gold offers a simple buying process with insured home delivery:
- Speak with a Specialist – Contact Preserve Gold to discuss your investment needs. They’ll help you choose the right gold, silver, platinum, or palladium products.
- Confirm Your Order – Once you select the metals, the specialist will provide a detailed invoice, including metal prices, transaction fees, and quantity breakdowns.
- Make Payment – You can fund your purchase via bank wire, personal check, cashier’s check, money order, or credit card.
- Secure Shipping or Storage – Choose between insured home delivery (via UPS) or secure depository storage. Shipments are fully insured and discreetly packaged for privacy and security.
- Follow-Up & Support – A specialist will contact you after delivery to ensure you’re satisfied with your purchase, and they remain available for future transactions or portfolio adjustments.
FAQ
Yes, Preserve Gold is accredited by the Better Business Bureau (BBB) and holds high ratings across trusted review platforms like Trustpilot, Google Reviews, and ConsumerAffairs.
Yes, some depositories, like Delaware Depository, allow investors to schedule a visit to physically view their stored metals for added peace of mind.
The rollover process typically takes 3-5 business days, depending on your current custodian's processing speed. Preserve Gold specialists help facilitate the transfer smoothly.
Yes, new clients may qualify for free IRA storage (up to 5 years) and receive up to $15,000 in free gold and silver, depending on their initial investment amount.
Review Gold Dealers For Direct Purchase & Gold IRA
How We Rated Gold & Silver Dealers: Review Methodology
At The Smart Investor, we evaluated gold brokers & dealers based on their overall value, pricing transparency, and investment options compared to other leading alternatives. Our hands-on testing focused on key factors that matter most to precious metals investors, including fees, security, product selection, and IRA investment options. Each broker was rated based on the following criteria:
- Pricing & Fees (15%): We prioritized brokers with transparent pricing, low markups on gold and silver, and fair premiums. Some platforms had hidden costs, including storage and liquidation fees.
- User Experience & Buying Process (20%): A smooth, intuitive, and secure buying process scored highest. Some brokers had complex procedures, slow transactions, or unclear order processing.
- Reputation & Ratings (10%): We factored in customer reviews, industry ratings, and regulatory compliance. Highly rated brokers had strong reputations for reliability, trustworthiness, and investor protection. Some had mixed reviews or unresolved complaints.
- Customer Support & Service (15%): We tested response times, availability, and helpfulness of support via phone, chat, and email. The best brokers provided knowledgeable assistance with fast, professional service, while others were slow or unresponsive
- Security & Storage Options (10%): We favored brokers offering secure vault storage, insured holdings, and direct delivery options. Some lacked proper security measures, increasing investment risks.
- IRA & Retirement Investment Options (20%): The best brokers offered Gold & Silver IRA accounts with IRS-approved metals, simple setup, and rollover assistance. Some lacked IRA services or charged high fees.
- Precious Metals Selection (10%): We rated brokers higher if they offered a wide range of gold and silver products, including bullion, coins, and bars. Some had limited selections, restricting investment choices.
