Vaulted
Storage Fees
Min. Investment
Our Rating
Established
Vaulted is a mobile app that makes investing in physical gold easy and accessible.
Here’s how it works: Through the app, you can buy 99.99% pure gold bars, minted by the Royal Canadian Mint, with just a few taps.
Once purchased, your gold is securely stored in the Mint’s high-security vault, fully insured against theft or damage.
If you ever want to take possession of your gold, you can request delivery – though shipping is only available for orders of at least one ounce.
Vaulted’s pricing is straightforward: a 1.8% transaction fee when you buy or sell gold and a 0.4% annual maintenance fee for storage.
- Low Transaction Fees
- User-Friendly Mobile App
- No Minimum Purchase Requirement
- Automated Gold Investing (VaultPlan)
- Instant Liquidity
- No Gold IRA Support
- Limited Precious Metals Selection
- No Buyback Guarantee
- No Free or International Shipping
Can I transfer gold I already own into Vaulted’s storage?
No, Vaulted does not allow external gold deposits. You can only store gold purchased directly through the Vaulted platform.
How is my gold verified for authenticity?
All gold sold through Vaulted is 99.99% pure and manufactured by the Royal Canadian Mint, ensuring it meets the highest standards of authenticity and quality.
Can I name a beneficiary for my gold holdings?
Vaulted does not currently offer beneficiary designation options. Your gold holdings would typically be transferred according to your estate plan or will.
What happens to my gold if Vaulted shuts down?
Since your gold is stored in the Royal Canadian Mint (a government-backed facility), it remains yours and cannot be liquidated by Vaulted. You would work directly with the Mint to access your holdings.
Products | Services | ||
|---|---|---|---|
Gold IRA Accounts | Transparent Pricing | ||
Silver IRA Accounts | Storage Options | ||
Direct Purchase | Free Shipping | ||
Buy Metals Online | International Shipping | ||
Physical Delivery | Mobile App | ||
Price Match Guarantee | Cryptocurrency Payment | ||
Buyback Guarantee | Live Chat |
Vaulted’s Ratings & Reputation Breakdown
Vaulted app is highly rated on Google Play and App Store, but there are no other sources to measure real customer reviews.
Platform | Rating |
|---|---|
Trustpilot
| N/A |
Better Business Bureau (BBB) | A+ | Accredited Since 2011 |
Google Play | 4.5 (432 reviews) |
App Store | 4.8 (618 reviews) |
Finding a trustworthy gold broker isn’t always easy, especially when there aren’t enough customer reviews to gauge other investors' experiences.
Vaulted’s Gold Bars: What You Can Buy
Vaulted keeps things simple by focusing on high-quality, investment-grade gold. It sticks to what matters most—pure gold bars that are easy to buy, store, and sell.
Here’s what you get:
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Gold Bars (99.99% Pure Gold)
Vaulted offers Royal Canadian Mint-certified gold bars, ensuring top-tier quality.
These bars are securely stored in the Mint’s vault and are fully insured.
If you prefer physical delivery, you can request shipment once you own at least one ounce.
-
Smaller Gold Denominations
While Vaulted mainly deals with kilo bars, if you opt for physical delivery, your gold can be transferred into smaller one-ounce gold coins (like Gold American Eagles) or smaller bars for easier handling.
This is great if you want flexibility in your holdings.
Keeping Gold Safe: Vaulted’s Storage Policy
Vaulted takes gold security seriously, offering fully insured storage at the Royal Canadian Mint (RCM), one of the most secure vaults in the world.
Here’s what makes it stand out:
- Government-Backed Security – Unlike private vaults, RCM is owned by the Canadian government, providing extra protection.
- Fully Insured Storage – Your gold is covered against theft, damage, or loss, so you’re never at risk.
- Segregated Holdings – Your gold is not mixed with anyone else’s and remains 100% yours at all times.
- No Leasing or Pledging – Some gold brokers lend out or pledge customers’ gold, but Vaulted ensures your gold stays untouched.
- Quarterly Audits – RCM performs regular audits to verify holdings and maintain security.
It’s best to explore storage options in advance to ensure your gold is kept securely.
Transparent Pricing: No Hidden Fees
One of Vaulted’s biggest strengths is its upfront and transparent pricing. Unlike some gold dealers that hide fees in the spread, Vaulted clearly shows you all costs before you buy or sell.
- 1.8% Transaction Fee – This is applied to both buying and selling gold. Many competitors charge 5% or more, making Vaulted a low-cost option.
- 0.4% Annual Storage Fee – If you keep your gold stored at the Royal Canadian Mint, this covers security, insurance, and operational costs. It’s charged twice a year (0.2% in January & July).
Fee | Cost |
|---|---|
Transaction Fee | 1.80% |
Annual Storage Fee | 0.40% |
Shipping Fee | Vary depending on the carrier and delivery location |
You always see the final price before confirming a transaction, making it easy to understand exactly what you’re paying for.
Payment Options: Simple & Secure Transactions
Vaulted makes buying gold hassle-free by supporting ACH transfers and wire payments. Here's how it works:
- ACH Transfers (Linked Bank Account) – You can connect your checking account using Plaid, a secure financial service that links bank accounts to apps. This allows for easy deposits and withdrawals.
- Wire Transfers – If you're making a larger purchase, wire transfers are an option. Just note that ACH payments have a 60-day hold before you can request delivery.
Unlike some gold platforms, Vaulted does not accept credit cards or cryptocurrency for payments.
Every transaction is processed during NYSE market hours, so you get real-time gold pricing when you buy or sell.
VaultPlan: Automated Gold Investing
Want to invest in gold without constantly checking prices? Vaulted offers VaultPlan, an automatic gold savings plan that helps you build your investment over time.
- Biweekly or Monthly Auto-Investing – You can schedule recurring purchases of gold every two weeks or once a month, helping you dollar-cost average into the market.
- No Commitment – You can adjust or cancel your plan at any time, so you're never locked into anything.
- Hands-Off Investing – VaultPlan makes it easy to gradually build your gold holdings without stressing over timing the market.
This is a great feature for long-term investors who want to diversify their portfolio with gold but prefer a set-it-and-forget-it approach.
Liquidity: Buy & Sell Gold Anytime
Gold investing is great, but what happens when you need to cash out quickly? Vaulted makes it super easy to sell your gold whenever you need the funds.
- Sell Instantly During Market Hours – Transactions are processed in real-time during NYSE trading hours, so you’re not stuck waiting for manual approvals.
- Funds Go Straight to Your Bank Account – After selling, your USD balance can be withdrawn to your linked bank account without extra hassle.
- No Minimums to Sell – Unlike physical gold dealers that require selling in large amounts, Vaulted lets you sell any amount at any time.
This makes Vaulted a great choice for investors who want flexibility and easy access to their money when needed.
Vaulted App Experience
Vaulted keeps things simple and intuitive, making it easy for beginners and experienced investors to buy and manage gold.
The Vaulted app is available on iOS and Android, allowing users to buy, sell, and track gold anytime. The modern, clutter-free design ensures a smooth experience, whether you're using the website or mobile app.
Vaulted provides basic market insights, but not extensive guides or tools for gold investing, and setting up an account is quick and easy, though it requires linking a bank account via Plaid.
Customer Service
Vaulted provides dedicated customer support, ensuring that both new and experienced investors get the help they need.
Whether you have technical questions about the app or investment-related inquiries about gold markets, Vaulted’s support team is available via phone and email.
Contact Option | Details |
|---|---|
Phone Support | (844) 288-8024 |
Email Support | info@vaulted.com |
Business Hours | Monday–Friday, 8 AM–5 PM MST |
Currently, Vaulted doesn’t offer live chat.
Vaulted’s Strengths & Weaknesses: A Quick Look
Vaulted has several advantages that make it a great option for gold investors, but like any platform, it also has a few drawbacks to consider.
- Low Transaction Fees
Vaulted charges only 1.8% per transaction, which is significantly lower than many gold dealers that charge 5% or more.
- User-Friendly Mobile App
Vaulted’s intuitive app makes buying, selling, and managing gold investments simple and accessible.
It’s available on both iOS and Android for easy mobile investing.
- No Minimum Purchase Requirement
With a minimum investment of just $10, Vaulted allows investors to start small and scale up over time without needing a large upfront investment.
- Automated Gold Investing (VaultPlan)
The VaultPlan feature lets users automate gold purchases biweekly or monthly, making it easy to build gold holdings over time without manually tracking prices.
- Instant Liquidity
Unlike physical gold dealers that require long processing times, Vaulted lets you sell your gold instantly at real-time market prices during NYSE trading hours.
- No Gold IRA Support
Vaulted does not offer Gold IRAs, meaning investors looking for tax-advantaged gold investments will need to go through a specialized Gold IRA provider.
- Limited Precious Metals Selection
Vaulted only offers gold bars—no silver, platinum, palladium, or collectible coins.
Investors looking to diversify into other precious metals will need to use another platform.
- No Buyback Guarantee
Unlike some gold dealers that promise to repurchase your gold at a fixed rate, Vaulted only allows selling at market prices, which may fluctuate.
- No Free or International Shipping
Gold delivery is only available in the U.S. and Canada, and there are no free shipping options – you pay the full cost of shipping and insurance.
How to Invest with Vaulted
Vaulted makes buying physical gold simple through its mobile app or website. Here’s how it works:
Create a Vaulted Account: To get started, sign up through Vaulted’s website or mobile app (iOS/Android). You’ll need to provide basic personal details and link your bank account securely via Plaid for easy transactions.
Fund Your Account: Once your account is set up, deposit funds using either ACH transfer or wire transfer. The minimum investment is just $10, making it accessible for all investors.
Buy Gold: Through the app, select the amount of gold you want to purchase. Vaulted offers 99.99% pure gold bars from the Royal Canadian Mint, and all transactions are processed instantly during NYSE trading hours.
Store or Request Delivery: By default, your gold is securely stored and insured at the Royal Canadian Mint. If you hold at least 1 oz of gold, you can request physical delivery to your home or another vault, though shipping fees apply.
Sell Anytime: If you want to sell your gold, you can do so directly through the Vaulted app at real-time market prices. Once the transaction is complete, your funds are transferred straight to your linked bank account.
FAQ
No, Vaulted currently only serves customers in the U.S. and Canada. If you live outside these countries, you won’t be able to open an account or request gold delivery.
No, Vaulted does not support Gold IRAs or retirement accounts. You’ll need a specialized Gold IRA provider for tax-advantaged gold investing.
Delivery times depend on your location, but most shipments take 5-10 business days after processing. Keep in mind that ACH deposits have a 60-day holding period before gold can be delivered.
No, Vaulted only offers storage at the Royal Canadian Mint. If you want to store gold elsewhere, you’ll need to request delivery and arrange separate storage.
Review Gold Dealers For Direct Purchase & Gold IRA
How We Rated Gold & Silver Dealers: Review Methodology
At The Smart Investor, we evaluated gold brokers & dealers based on their overall value, pricing transparency, and investment options compared to other leading alternatives. Our hands-on testing focused on key factors that matter most to precious metals investors, including fees, security, product selection, and IRA investment options. Each broker was rated based on the following criteria:
- Pricing & Fees (15%): We prioritized brokers with transparent pricing, low markups on gold and silver, and fair premiums. Some platforms had hidden costs, including storage and liquidation fees.
- User Experience & Buying Process (20%): A smooth, intuitive, and secure buying process scored highest. Some brokers had complex procedures, slow transactions, or unclear order processing.
- Reputation & Ratings (10%): We factored in customer reviews, industry ratings, and regulatory compliance. Highly rated brokers had strong reputations for reliability, trustworthiness, and investor protection. Some had mixed reviews or unresolved complaints.
- Customer Support & Service (15%): We tested response times, availability, and helpfulness of support via phone, chat, and email. The best brokers provided knowledgeable assistance with fast, professional service, while others were slow or unresponsive
- Security & Storage Options (10%): We favored brokers offering secure vault storage, insured holdings, and direct delivery options. Some lacked proper security measures, increasing investment risks.
- IRA & Retirement Investment Options (20%): The best brokers offered Gold & Silver IRA accounts with IRS-approved metals, simple setup, and rollover assistance. Some lacked IRA services or charged high fees.
- Precious Metals Selection (10%): We rated brokers higher if they offered a wide range of gold and silver products, including bullion, coins, and bars. Some had limited selections, restricting investment choices.
