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Investing » How to Choose a Reliable Crypto Exchange

How to Choose a Reliable Crypto Exchange

Discover what to look for in a crypto exchange—from low fees to strong security—and how to avoid unreliable platforms.
Author: Baruch Mann (Silvermann)
Interest Rates Last Update: April 1, 2025
The banking product interest rates, including savings, CDs, and money market, are accurate as of this date.
Author: Baruch Mann (Silvermann)
Interest Rates Last Update: April 1, 2025

The banking product interest rates, including savings, CDs, and money market, are accurate as of this date.

We earn a commission from our partner links on this page. It doesn't affect the integrity of our unbiased, independent editorial staff. Transparency is a core value for us, read our advertiser disclosure and how we make money.

The information provided on this website is for informational and educational purposes only and does not constitute financial, investment, or legal advice. We do not provide personalized investment recommendations or act as financial advisors.

Table Of Content

Why Choosing the Right Exchange Matters

The crypto exchange you choose plays a crucial role in your overall trading experience and financial security.

A reliable platform helps protect your assets, ensures fast and fair trading, and supports compliance with regulations.

But choosing the wrong exchange can lead to losses, delays, or even hacks. Therefore, it’s essential to evaluate exchanges carefully before committing.

Key Features to Look for in a Trusted Crypto Exchange

Not all exchanges offer the same level of service, security, and usability. Here are six essential features to consider:

Security should be your top concern when choosing an exchange. Hacks and theft are still common in the crypto world.

  • Two-Factor Authentication (2FA): Adds a second layer of login protection.

  • Cold Wallet Storage: Keeps most funds offline to reduce the risk of hacking.

  • Insurance Coverage: Some exchanges insure user funds in the event of a breach.

A good example is Coinbase, which stores 98% of customer funds offline and offers crime insurance. Therefore, an exchange with robust safeguards ensures that your crypto is well-protected.

An exchange that follows local regulations offers better legal protection and transparency.

  • KYC & AML Processes: Help prevent fraud and money laundering.

  • Registered with Authorities: Indicates government oversight and accountability.

  • Compliance with International Laws: Ensures broader access and security.

For instance, Kraken is licensed in multiple jurisdictions, boosting trust among global users source. As a result, compliant exchanges tend to offer safer trading environments.

Security settings, Gemini exchange
Security settings, Gemini exchange

Hidden fees can erode your returns, especially if you trade frequently.

  • Clear Fee Structure: Make sure trading, withdrawal, and deposit fees are visible.

  • Discounts for High Volume: Many exchanges reduce fees for larger trades.

  • No Hidden Charges: Transparent platforms build trust with users.

Binance, for example, offers competitive fees and volume-based discounts, which helps active traders save significantly. Therefore, always check the fee schedule to avoid surprises.

Platform
Coins
Spot Trading Fee
Best For
Crypto.com
+350
0.075% For both maker and taker orders. The more you trade, the lower the fees – can decrease to as low as 0% – 0.050%. Holding and staking CRO tokens, Crypto.com native token, unlocks additional fee discounts.
All-in-One Crypto Services
Kraken
+300
0.40% – 0.25% 0.40% for taker trades and 0.25% for maker trades. The more you trade, the lower the fees – can decrease to as low as 0% – 0.10%. Using GT tokens to pay trading fees offers a 10% discount
Advanced Traders
Coinbase
+250
$0.99 – 2.00% (Standard), 0.05% – 0.60% (Advanced Trade) For transactions above $200 (standard account): 1.49% fee for using a bank account or USD wallet, 3.99% fee for using a debit or credit card.
For Coinbase Advanced Trade: 0.60% for taker trades and 0.40% for maker trades. The more you trade, the lower the fees – can decrease to as low as 0% – 0.05%.
Beginners
Gemini
+150
$0.99 – 1.49% (Web & Mobile), 0.20% – 0.40% (Active Trader) For Gemini’s website or mobile app users are charged 0.50% convenience fee
For Active Trader, 0.40% for taker trades and 0.20% for maker trades. The more you trade, the lower the fees – can decrease to as low as 0% – 0.03%.
Compliance & Regulation
Robinhood
+20
$0
Fee-Free Trading
MEXC
+2,300
0% – 0.10% 0.00% for taker trades and 0.10% for maker trades.
Low Fee

Higher liquidity means faster trades and better prices for buyers and sellers.

  • High Trading Volume: Ensures efficient order execution without big price swings.

  • Wide Market Access: More trading pairs mean more flexibility.

  • Depth of Market: Reduces slippage during larger trades.

Platforms like Binance and Coinbase consistently rank high in liquidity. As a result, choosing a high-volume exchange can improve your overall trading performance and can be great for day traders.

A clean, functional interface reduces user errors and makes trading more efficient.

  • Simple Navigation: Even beginners can trade confidently.

  • Mobile Compatibility: A good app allows trading on the go.

  • Real-Time Data Access: Helps users make informed decisions.

For example, Crypto.com offers a sleek mobile app with charting, staking, and instant trade features. Therefore, user-friendly platforms benefit both new and experienced traders.

All coins list, crypto.com
crypto.com, coins list & dashboard (Screenshot taken by our team)

Support is often underrated—until you urgently need it.

  • Live Chat or Phone Support: Quick help during urgent issues.

  • Knowledge Base: Reduces reliance on support for simple questions.

  • Multi-language Options: Important for international users.

Exchanges like Gemini are praised for reliable customer service with live agents and educational resources. As a result, responsive support can make or break your experience during critical moments.

Red Flags to Avoid When Selecting a Platform

Before committing to a crypto exchange, it’s important to recognize warning signs that could lead to poor user experiences or financial loss.

  • Lack of Regulatory Oversight: If an exchange isn’t licensed or doesn’t follow Know Your Customer (KYC) rules, it could be operating illegally or be more vulnerable to shutdowns.

  • Poor Security Practices: No mention of cold wallet storage, two-factor authentication, or breach response plans can be a sign of weak protection.

  • Unclear or Excessive Fees: If the platform hides fees or charges much higher than average, you may end up overpaying.

  • Negative User Reviews: Repeated complaints about fund freezes, withdrawal issues, or customer service delays are clear red flags.

  • Aggressive Marketing with Guarantees: Exchanges that promise “guaranteed returns” or push aggressive referral bonuses often lack credibility and may be scams.

For example, multiple platforms flagged by regulators, like BitConnect, used such tactics.

Therefore, always verify a platform’s regulatory status and read independent user reviews, such as on Trustpilot, before depositing funds.

Popular Crypto Exchanges

Many exchanges stand out because they combine security, low fees, and ease of use. Below are some widely trusted options for various types of users.

  • Binance: Known for low trading fees and high liquidity, Binance supports a vast range of crypto assets and advanced trading tools.

  • Coinbase: Popular among U.S. users, Coinbase is fully regulated and offers an intuitive interface ideal for beginners.

  • Kraken: Offers strong security, margin trading, and futures contracts while maintaining regulatory compliance across several jurisdictions.

  • Gemini: U.S.-based and regulated, Gemini emphasizes security and transparency, making it a good option for conservative investors.

  • Crypto.com: Known for its mobile-first experience and integrated DeFi features, Crypto.com also offers Visa crypto cards and rewards.

Advanced trade, all pairs, Coinbase
Advanced trade, all pairs, Coinbase

FAQ

Yes, many investors diversify across multiple exchanges to access better trading pairs, reduce risk, or separate long-term and short-term holdings.

Decentralized exchanges offer more privacy and control but lack customer support and often have lower liquidity, making them less ideal for beginners.

The country where an exchange is headquartered affects regulations, KYC requirements, and the investor’s legal protections in case of disputes or hacks.

New platforms may offer attractive features, but always research their team, security, and reviews. A lack of track record adds risk.

Without FDIC-like insurance, funds may be lost. Some regulated exchanges hold insurance, but recovery can still take time and legal effort.

Most popular exchanges offer mobile apps, but their quality and features vary. Check for real-time data, security, and ease of trading on mobile.

Check the platform’s legal page or regulatory disclosures, and search financial authority websites to confirm its license in your region.

Yes, keeping large amounts on exchanges exposes you to hacking risk. Consider transferring to a hardware wallet for long-term storage.

Picture of Baruch Mann (Silvermann)

Baruch Mann (Silvermann)

Baruch Silvermann is a financial expert, experienced analyst, and founder of The Smart Investor.  Silvermann has contributed to Yahoo Finance and cited as an authoritative source in financial outlets like Forbes, Business Insider, CNBC Select, CNET, Bankrate, Fox Business, The Street, and more.
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This website is an independent, advertising-supported comparison service. The product offers that appear on this site are from companies from which this website receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear).

This website does not include all card companies or all card offers available in the marketplace. This website may use other proprietary factors to impact card offer listings on the website such as consumer selection or the likelihood of the applicant’s credit approval.

This allows us to maintain a full-time, editorial staff and work with finance experts you know and trust. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impacts any of the editorial content on The Smart Investor.

While we work hard to provide accurate and up to date information that we think you will find relevant, The Smart Investor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof.

Learn more about how we review products and read our advertiser disclosure for how we make money. All products are presented without warranty.